Privacy Policy

At SR TECH BIM SOLUTION LLC, we believe trust is the foundation of every successful business relationship. Our clients rely on us not only for the quality of our BIM/VDC engineering services but also for the protection of their personal and business information. We take that responsibility seriously.

This Privacy Policy outlines how we handle your information from the moment it is shared with us — whether through our website, by email, phone, or during the course of a project. We follow strict internal protocols and industry best practices to ensure your data is collected, stored, and used only for the purposes you authorize.

We understand that many BIM and construction projects involve sensitive business strategies, proprietary design data, and confidential project documentation. As a result, we maintain a non-disclosure approach by default, meaning your data is never shared without your explicit consent, unless required by law. Our commitment extends beyond basic compliance — it's part of our company culture to safeguard your privacy at every step.

We may collect the following types of information:

• Personal Details: Name, email address, phone number, and mailing address shared during inquiries or service engagements.
• Business & Project Data: Information shared during service requests or project execution, including drawings, BIM models, specifications, and project schedules.
• Communication Records: Records of emails, calls, video meetings, or online form submissions related to project work.
• Website Analytics: IP address, browser type, device information, and pages visited (used in aggregated, anonymized form for site improvement).
• Cookies & Tracking Data: Standard web cookies for session management and analytics (see Section 7).

Information is collected through our website, direct communication, contracts, and other authorized channels.

We use your information for purposes directly related to our services, such as:

• Processing and managing your service requests and inquiries.
• Coordinating BIM project tasks, deliverables, and schedules.
• Providing project updates, invoices, and relevant notifications.
• Ensuring legal and regulatory compliance.
• Improving our services, website experience, and operational efficiency.
• Maintaining records for accounting, audit, and contractual obligations.

We do not use your data for unsolicited marketing or share it with third parties for advertising purposes.

We maintain strict security controls to protect your information, including:

• Encrypted Storage: Project files and BIM models are stored on secure, encrypted servers.
• Access Control: Restricted access to authorized personnel on a need-to-know basis.
• Secure Transmission: Encrypted protocols (TLS/SSL) for all data transfers, including BIM model files and design drawings.
• Cloud Platform Security: Use of enterprise-grade BIM 360, ACC, and other cloud platforms that meet industry security standards.
• Compliance: Adherence to applicable U.S. data protection laws and BIM industry best practices.

Your information will never be sold or shared with third parties for commercial gain. We may share information only when:

• Required by law, court order, or legitimate government request.
• Necessary to work with trusted subcontractors or service providers under signed confidentiality agreements.
• Needed to protect the rights, safety, or operations of SR TECH BIM SOLUTION LLC.
• You have provided explicit written consent for specific information sharing.

We understand the sensitivity of business-related and project-specific information. All project files, BIM models, technical data, design drawings, and proprietary materials are treated as strictly confidential and are not disclosed to any unauthorized party.

This applies particularly to projects involving:

• Industrial facilities and semiconductor manufacturing plants
• Gigafactories and large-scale automotive production
• Mission-critical infrastructure such as data centers
• Healthcare and life sciences facilities
• Any other client environments requiring heightened security

We are willing to sign project-specific Non-Disclosure Agreements (NDAs) when required, and routinely do so for sensitive engagements.

Our website may use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic.

Cookies help us:

• Remember your preferences during website navigation.
• Analyze website traffic patterns for performance improvement.
• Provide a smoother, faster user experience.

You can choose to disable cookies through your browser settings, although some features of the website may not function properly without them.

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request updates or corrections to your data if it is inaccurate or incomplete.
• Deletion: Request deletion of your information, where applicable and not subject to legal retention requirements.
• Opt-Out: Opt out of any non-essential communications at any time.
• Data Portability: Request your information in a portable, machine-readable format.

For any privacy-related inquiries, please contact us at the email address below.

We retain personal and project-related information only for as long as necessary to fulfill the purposes outlined in this policy, comply with our legal obligations, resolve disputes, and enforce our agreements.

Upon project completion, archived data is stored securely or deleted per the agreement with the Client. Specific retention periods are documented in individual service agreements.

We may update this policy from time to time to reflect changes in our business practices or legal requirements. Any updates will be posted on this page with the revised date.

Material changes will be communicated to active clients in writing where appropriate.

For questions about this Privacy Policy or to exercise any of your rights, please contact us using the information below: